MEDiA: Amazon/Royal Mail Delivery Blues

Arrived today: an Xmas gift for Teresa, who loves her Hammer films.

Several months ago I ordered a Hammer boxed set from Amazon, for one of Teresa’s Christmas presents. It took them so long to source the set I was thinking it was never going to arrive. But Amazon have always been pretty good at fulfilling their orders. And I order from them loads. So I was patient.

The only packaging was the shrink wrap!

And today it finally came. It arrived whilst I was out working. Teresa, however, was working from home. But even though she was in, she only got it after hearing a knock at the door, and opening it to find no one there. Inside our door was a bizarre courier note for a completely different address!

Hardly in a pristine brand new condition.
Look at these corners!

Outside it was raining. Heavily. And the Hammer DVD set was simply sat outside in the rain. And it wasn’t wrapped properly either, just sealed in clingfilm. As the pics here show, the corners are damaged, and the bottom of the plastic case is cracked. Frankly I think this is appalling.

Both card box and plastic case are damaged.
These cracks on the plastic case are not suggestive of careful transit.

It’s a Christmas present, so we won’t be opening it til late December. What do we do if we discover DVDs inside have been damaged, due to the absence of adequate packaging, and the shoddy delivery service? Simply dumping a more or less unprotected set of DVDs outside in heavy rain really is beyond the pale.

It looks second hand.

But the other side of the equation is that this set is out of stock in most places, and took Amazon two or three months to source. These facts, and the reasonable price I paid, incline me/us to keeping it and hoping it’s ok.

UPDATE: 28/1/‘22

So far we’ve watched maybe four or five of the discs. And thus far they’re all in working order.

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